frequently asked questions
our response time
E-mail messages are received and read by Bon Secours Charity Health System between the hours of 9:00 a.m. and 5:00 p.m., Monday through Friday. Most messages are replied to the same day; however, some inquiries may take several days to receive a response.
We do not offer medical advice via e-mail. Concerns pertaining to medical diagnoses and treatments should be discussed with your physician.
If you do not have a physician, please visit our physician locator, or call:
Good Samaritan Regional Medical Center
Bon Secours Community Hospital
St. Anthony Community Hospital
For questions concerning employment opportunities, please search our jobs.
If you are looking for a copy of a birth certificate for someone born at Bon Secours Community Hospital, you must contact:
City of Port Jervis, Birth Registrar
P.O. Box 1002
Port Jervis, NY 12771
If you are looking for a copy of a birth certificate for someone born at Good Samaritan Regional Medical Center, you must contact:
Village of Suffern, Birth Registrar
61 Washington Avenue
Suffern, NY 10901
If you are looking for a copy of a birth certificate for someone born at St. Anthony Community Hospital, you must contact:
Warwick Town Clerk, Registrar
Karen S. Lavinski
132 Kings Highway
Warwick, NY 10990
845-986-1124 ex. 248
Please supply the following:
- Date of Birth
- Reason for request
- Father’s name and mother’s maiden name
- Photo identification
- $10 money order or check
what number do I call if I have an issue with my hospital bill?
Due to patient confidentiality, we do not provide any information about our patients via e-mail. We cannot confirm a patient's condition or any details on a patient's progress.